999: What's Your Emergency?

The documentary focuses on the demands placed on the women and men who answer people's cries for help. As an ambulance crew answers a call to a heart attack, call handlers guide the victim's daughter through administering CPR. A nine-year-old boy is coached through a terrifying situation when his mother suffers a diabetic emergency while driving, and a father-to-be is instructed how to deliver his baby over the phone.